1. Where, in using the Services and/or accessing the Website, any of your actions cause any losses to the Company, you shall be liable for and shall compensate the Company for all costs and expenses incurred or suffered. In the event of any inquiries, complaints or claims raised by third parties due to the said actions by you, you shall be solely responsible and liable to the said third parties to resolve such inquiries, complaints or claims at your own cost and shall indemnify and keep indemnified and hold the Company harmless at all times in respect thereof.
2. We may at our sole discretion, whether in full or in part, deduct any costs and expenses incurred or suffered by us from any Remittance due to you, and remit to you the remainder of the Remittance after deduction of such costs and expenses, if any. For the avoidance of doubt, the exercise of the foregoing discretion by us shall not be deemed as a waiver of our other rights and remedies against you and we reserve the right to recover from you, whether in full or in part, any costs and expenses incurred or suffered by us.
3. Please take note Dropshipii is free of responsible and will not bear on any costs that incurred due to the damage caused by the logistics courier service when delivery. Please take note that certain Dropshipii Supported Logistics Partners does not allow compensation claim for certain nature of product (Example goods that containing liquid, foods and are fragile). For sellers that sells such item, please do ensure you have packaged the item safely to minimize the risk of being damaged in transit.
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Pos Laju |
J&T |
Non-claimable |
Liquid, Glass, Poor Packaging |
Liquid, Poor Packaging, Prohibited & Restricted Commodities |