FAQ

Lazada


This is something seller need to manage with Lazada and the buyer. In any case, please inform us as soon as you receive the cancellation notice. If item is still in our warehouse, we may still be able to stop the shipment out.

Please refer to “Handbook Dropshipii for Lazada” in the Education tab.

Please refer to “Handbook Dropshipii for Lazada” in the Education tab.

No limit, you are advised to not to sync more than 20 products per day to avoid marketplace banned issue.

Please refer to “How to sync shop (Laz)”.

Once registered as a merchant at dropshipii, will provided free access for 60 days. After 60 days free access, our dropshipii will automatically charged RM 10/month from your dropshipii credit account in order to keep your account active.

(1) Active membership allow customer to access sync functions:
     Product Sync > Lazada/Shopee
     Order Sync > Lazada/Shopee
     Stock Sync > Lazada/Shopee

(2) Active membership allow customer to view cost price/suggested price.

Once the membership expired, the above functions will be disabled.

Stock balance will be updated automatically and customer orders will be synced to Dropshipii automatically. Merchants need to ensure there is sufficient credit in their Dropshipii account.

Please elaborate the situation.

Standard delivery.

Warehouse No.3 & No.6 of LOT 2127, Batu 3 1/2, KM 5.6 Jalan Jelebu, Jalan Pantai, 70400 Seremban, Negeri Sembilan.

Yes. You are encouraged to use all the marketing tools at seller center to increase traffic, boost sales and engage with your customers.

No, in order to avoid shipment issue.

You are not allowed to remove and change variation SKU, because it will affect the products matching with Dropshipii system.

Product Title, product description, product cover images, selling price.


Shopee


This is something seller need to manage with Shopee and the buyer. In any case, please inform us as soon as you receive the cancellation notice. If item is still in our warehouse, we may still be able to stop the shipment out.

Please refer to “Handbook Dropshipii for Shopee” in the Education tab.

Please refer to “Handbook Dropshipii for Shopee” in the Education tab.

No limit, you are advised to not to sync more than 20 products per day to avoid marketplace banned issue.

Please refer to “How to sync shop (Shopee)”.

Stock balance will be updated automatically and customer orders will be synced to Dropshipii automatically. Merchants need to ensure there is sufficient credit in their Dropshipii account.

Once registered as a merchant at dropshipii, will provided free access for 60 days. After 60 days free access, our dropshipii will automatically charged RM 10/month from your dropshipii credit account in order to keep your account active.

(1) Active membership allow customer to access sync functions:
     Product Sync > Lazada/Shopee
     Order Sync > Lazada/Shopee
     Stock Sync > Lazada/Shopee

(2) Active membership allow customer to view cost price/suggested price.

Once the membership expired, the above functions will be disabled.

Please elaborate the situation.

Standard delivery.

Warehouse No.3 & No.6 of LOT 2127, Batu 3 1/2, KM 5.6 Jalan Jelebu, Jalan Pantai, 70400 Seremban, Negeri Sembilan.

Yes. You are encouraged to use all the marketing tools at seller center to increase traffic, boost sales and engage with your customers.

No. As one order only can generate one Shopee AWB.

You are not allowed to remove and change variation SKU, because it will affect the products matching with Dropshipii system.

Product Title, product description, product cover images, selling price.

1) Shopee authorization is valid for 1 year, once system detected the seller has already expired (more than 1 year) they will need to disconnect & reauthorize their Shopee account.

Click HERE to know more.

2) If the merchant Shopee authorization is about to expired (14 days before expiry), the button Re-Authorization will show at the Dropsynz marketplace page.

Merchant just need to click on the Re-Authorization button to authorize their marketplace shop with Dropshipii.




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